Returns & Exchanges
At Fuse Lenses, we want you to see the world clearly and confidently, which is why we offer a 60-day fit guarantee on all our custom-crafted lenses. If you are not completely satisfied with your purchase, we make the return and exchange process simple and hassle-free.
Return Process
- 1.Initiate Your Request
Visit our online Returns Center and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is authorized, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
- 3.Package Your Lenses
Place your lenses in their original microfiber pouch or a protective case and secure them inside a padded mailer to prevent damage during shipping.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received at our lab, we will process your full refund or ship your new exchange within 3-5 business days.